TacticScaleWhat Genpact Does & How It Makes Money (G)
Updated October 2026 · reflects Genpact's latest reported financials
Global IT services firm running business processes with AI and analytics. Genpact earns service fees from enterprise clients who outsource business processes and buy digital transformation, data, analytics, AI and advisory services from it, typically under ongoing service contracts.
How Genpact makes money
Genpact earns service fees from enterprise clients who outsource business processes and buy digital transformation, data, analytics, AI and advisory services from it, typically under ongoing service contracts.
What Genpact does
Genpact Limited is an IT services and business process management company that positions itself as an agentic and advanced technology solutions provider. Founded in 1997 and based in Hamilton, Bermuda, it serves enterprises across India, the rest of Asia, the Americas and Europe, offering digital operations, data-tech-AI, advisory and agent technology alongside core functions such as finance and accounting, human resources, sales and marketing operations. The business is organized into three industry segments. Financial Services covers banking and insurance work such as loan and mortgage operations, payments, compliance, financial crime and risk, underwriting, policy administration and claims. Consumer and Healthcare spans demand planning, supply chain, pricing, order management, digital commerce, regulatory operations, and healthcare claims, payment integrity and revenue cycle management. High Tech and Manufacturing provides trust and safety, advertising sales support, customer care, procurement, logistics, aftermarket and engineering services. Genpact also has a strategic alliance with Google Cloud.
Products & services
- Business process management and outsourcing
- Finance and accounting services
- Insurance claims management and underwriting support
- Supply chain planning and management
- Data-tech-AI and agentic technology services
- Healthcare claims processing and revenue cycle management
What is Genpact worth?
On an owner-earnings DCF, Genpact's most-likely value is about $86 versus a recent price near $34 (149% below fair value). But TacticScale only calls a stock undervalued when the price sits below its conservative no-growth floor (~$41) with a margin of safety — so the honest verdict here is “Deeply discounted.” Fair value earns its keep only at the extremes, not in the wide middle.
On the financials alone, $34 is below even the no-growth floor ($41); the market's discount — expectations and sentiment beyond the numbers — is pricing in ≈ -1.6%/yr. A bargain only if that pessimism is overdone.
Analysis, not advice. Fair value is a margin-of-safety estimate from a deterministic owner-earnings DCF, not a price target or recommendation. See the full breakdown →
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