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Frequently Asked Questions

What is a company book?

Every company on TacticScale becomes a short, visual, narrated book — what the business does, how it makes money, its financial health, and its valuation context. You can read it or listen to the narration, and finish it in just a few minutes.

How do I add companies to My Shelf?

Open My Shelf, then use the "+" button. Search by symbol (e.g., AAPL) or company name and tap a result to add it to your shelf.

How long does a company book take?

It's time-tiered: a ~3-minute core read, or a deeper dive when you want more. Read at your own pace, or let the narration play hands-free.

Is any of this financial advice?

No. TacticScale is an informational and educational research tool operated by imlore.com. Nothing in it — including company books, financial-health summaries, or valuation context — is a recommendation, suggestion, or advice to buy, sell, or hold any security. Always do your own research and consider consulting a licensed financial advisor before making investment decisions.

How does My Shelf work?

Save any company to My Shelf to follow it and pick up where you left off. When you're signed in, your shelf syncs across your devices so it's the same everywhere.

What are credits and AI features?

TacticScale uses a credit system for certain AI-powered features. New accounts receive free credits. Additional credits can be purchased in Settings. Each AI feature costs a set number of credits per use.

How do I create an account?

Click "Sign In" and choose Sign in with Google or Apple. An account is needed for AI features, server sync, and credit purchases. Core features like reading company books and browsing work without an account.

Is my data secure?

Yes. When signed in, your data is synced securely to our servers. When not signed in, data is stored in your browser's local storage. We don't sell your personal data.

Why are some charts not loading?

Chart data comes from third-party financial APIs. If a chart isn't loading, check your internet connection. Some stocks (especially international or penny stocks) may have limited data availability.

Troubleshooting

App Running Slow?

  • Refresh the page
  • Check your internet connection
  • Reduce the number of companies on your shelf
  • Try a different browser (Chrome, Safari, or Edge recommended)

A Company Book Won't Open?

  • Check your internet connection
  • Refresh the page and try again
  • Some newer or less-covered companies may not have a book yet
  • Try searching by the exact company name or ticker symbol

Chart Not Responding?

  • Use mouse wheel to zoom in/out
  • Click and drag to pan through time
  • Switch the interval to change the range shown
  • Wait for data to fully load before interacting

Need More Help?

We're happy to assist you with any questions or issues.

Email us at:

support@imlore.com

We typically respond within 24-48 hours

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