Support

We're here to help you trade smarter

Frequently Asked Questions

What are trading signals?

TacticScale detects divergence patterns between price and momentum indicators. When the price makes new highs/lows but the momentum doesn't confirm, it may signal a potential reversal. Our AI displays these as fairy guides on your charts.

How do I add stocks to my watchlist?

Tap the Watchlist tab, then tap the "+" button. Search for a stock by symbol (e.g., AAPL) or company name. Tap on the result to add it to your watchlist.

What timeframes are available?

TacticScale supports 9 timeframes: 1 minute, 5 minutes, 15 minutes, 30 minutes, 1 hour, 4 hours, daily, weekly, and monthly. Use shorter timeframes for day trading and longer ones for swing or position trading.

Are the signals financial advice?

No. TacticScale provides signals for educational purposes only. They are not recommendations to buy or sell. Always do your own research and consider consulting a financial advisor before making investment decisions.

How do I use the trade journal?

Tap the Journal tab to log your trades. Record entry/exit prices, dates, and notes. Over time, you can review your trading history to identify patterns and improve your strategy.

What is backtesting?

Backtesting lets you test how signals would have performed on historical data. This helps you understand the effectiveness of divergence signals before using them for real trading.

Is my data secure?

Yes. Your watchlist, journal entries, and preferences are stored locally on your device. We don't upload your personal trading data to any servers.

Why are some charts not loading?

Chart data comes from third-party financial APIs. If a chart isn't loading, check your internet connection. Some stocks (especially international or penny stocks) may have limited data availability.

Troubleshooting

App Running Slow?

  • Close and reopen the app
  • Check your internet connection
  • Reduce the number of stocks in your watchlist
  • Update to the latest version from the App Store

Signals Not Appearing?

  • Divergence signals don't occur on every stock or timeframe
  • Try different timeframes (daily signals are most common)
  • Ensure you have stocks in your watchlist
  • Pull down to refresh the signals list

Chart Not Responding?

  • Use pinch gestures to zoom in/out
  • Swipe left/right to pan through time
  • Tap the timeframe buttons to change intervals
  • Wait for data to fully load before interacting

Need More Help?

We're happy to assist you with any questions or issues.

Email us at:

support@imlore.com

We typically respond within 24-48 hours

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