Encore Capital Group, Inc.

Specialty finance firm that buys and collects defaulted consumer debt

What Encore Capital does

Encore Capital buys bundles of unpaid consumer debts, such as loans that borrowers stopped paying, from lenders at a fraction of what is owed. It then works with those individuals to set up repayment and help them recover financially. It also collects and services debts on behalf of lenders and other creditors.

How Encore Capital makes money

It earns money by collecting more on defaulted receivables than it paid for them at a discount. It also charges fees for debt servicing, contingent collection, outsourcing and credit management work done for credit originators.

Products & services

• Defaulted consumer receivables portfolio purchasing
• Debt recovery and repayment management
• Early-stage collection services
• Contingent collection services
• Business process outsourcing
• Non-performing loan servicing and credit management