Privacy Policy
Last Updated: February 4, 2026
Introduction
ReelStash ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our mobile application.
Information We Collect
Account Information
- Email address: When you sign in with Apple or Google
- Display name: When you sign in with Apple or Google (optional)
- Authentication tokens: To maintain your session
Usage Data
- Prompts and templates: The video generation prompts you create
- Generated content: Videos and images created through the app
- Transaction history: Credit purchases and usage records
Technical Data
- Device information: Device type and operating system version
- App usage: Features used and interactions within the app
How We Use Your Information
We use your information to:
- Provide and maintain the ReelStash service
- Process your video generation requests
- Manage your account and credit balance
- Process in-app purchases
- Improve our services and user experience
- Communicate service updates when necessary
Data Storage and Security
- Your data is stored securely on our servers
- Authentication tokens are stored in your device's secure Keychain
- We use industry-standard encryption for data transmission
- We do not sell your personal information to third parties
Third-Party Services
We use the following third-party services:
Authentication
- Apple Sign In: Subject to Apple's Privacy Policy
- Google Sign In: Subject to Google's Privacy Policy
Video Generation
- fal.ai: For AI-powered video generation (prompts are sent to their API)
Payment Processing
- Apple In-App Purchases: Subject to Apple's Privacy Policy
Data Retention
- Account data is retained while your account is active
- You can request deletion of your account and data at any time
- Generated videos are cached locally and can be cleared in Settings
Your Rights
You have the right to:
- Access your personal data
- Request correction of your data
- Request deletion of your account
- Export your templates and data
Children's Privacy
ReelStash is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy in the app.
Contact Us
If you have questions about this privacy policy or your data, please contact us at:
Email: support@imlore.com
California Residents
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to request deletion.
International Users
By using ReelStash, you consent to the transfer of your information to the United States and other countries where we operate.